Your Questions About Kasar Cleaning — Answered.
Wondering what's included, how pricing works, or whether you need to be home? We've compiled every question we hear from Calgary homeowners and businesses — and answered them honestly.
Questions About Our Cleaning Services in Calgary
Everything you need to know before booking your first clean.
You don't need to be home — many of our regular clients give us a key or entry code. All of our cleaners are background-checked and insured, so you can have complete peace of mind whether you're there or not. If you prefer to be present, that's totally fine too.
Yes — we bring everything. Professional-grade cleaning products, vacuums, microfiber cloths, and all specialty tools. You don't need to provide a thing. If you have a preferred product you'd like us to use (e.g., for allergies or sensitivities), just let us know when booking.
A regular clean covers the standard maintenance tasks — surfaces, floors, bathrooms, and kitchens. A deep clean goes further: inside appliances, behind furniture, scrubbing grout, cleaning baseboards, vents, and all the areas that build up over time. We recommend a deep clean for first-time clients or any home that hasn't had a professional clean in several months.
We love pets! Just let us know you have animals when booking so we can bring pet-safe products and be mindful of their needs. We ask that pets are in a safe space during the clean, both for their comfort and so our team can work efficiently.
If anything wasn't done to your satisfaction, contact us within 24 hours and we'll send a team back to correct it at no charge. Our satisfaction guarantee is real — no arguments, no runaround. We want you to be genuinely happy with the result.
We can often accommodate bookings within the same week. For move-in/move-out or larger commercial cleans, we recommend at least 3–5 days notice. Regular recurring services are scheduled in advance to lock in your preferred day and time. Reach out to check current availability — we'll do our best to fit your schedule.
We use professional-grade cleaning products that are effective and safe. We also offer eco-friendly and fragrance-free options for clients with sensitivities, allergies, or young children. Just let us know your requirements when you book and we'll accommodate them.
Yes, fully. Kasar Cleaning is fully insured and bonded, which means you're protected in the unlikely event of any damage or incident during a clean. We take this responsibility seriously and are happy to provide proof of coverage upon request.
It depends on the size of the space and the type of clean. A standard 3-bedroom home typically takes 2–3 hours for a regular maintenance clean. A deep clean or move-out clean on the same home could take 4–6 hours. Commercial spaces vary widely based on square footage. We'll give you an estimated time range when you book.
How Much Does Cleaning Cost in Calgary?
Transparent pricing with no hidden fees. Here's what you need to know.
Pricing is based on the size of your home, the type of clean, and the frequency. Regular maintenance cleans are less expensive than one-time or deep cleans. We provide custom quotes — contact us for an accurate estimate. There are no hidden fees; the price we quote is the price you pay.
Yes. Clients on weekly or bi-weekly schedules benefit from lower per-clean pricing than one-time bookings. Regular cleans also tend to take less time because we're maintaining a space rather than deep-cleaning one. Ask about recurring rates when you request your quote.
We accept e-transfer, credit card, and cash. Payment is typically due upon completion of the clean. For recurring commercial contracts, we also offer invoicing with net-7 payment terms. Contact us to discuss payment options that work for your situation.
No surprises. Your quote includes all labour and supplies. The only time additional charges might apply is if the scope of work is significantly different from what was described when booking (e.g., a home listed as lightly used turns out to require substantial extra work). We always communicate before making any changes to your quote.
Booking, Recurring Services & Cancellations
Flexible scheduling built around your life.
Absolutely. Most of our residential clients are on weekly, bi-weekly, or monthly schedules. Once you're set up, we show up automatically on your chosen day — no need to rebook each time. We'll work with you to find a day and time that fits your routine and stick to it consistently.
We ask for at least 24 hours notice if you need to cancel or reschedule a booking. This allows us to reallocate our team's time fairly. Cancellations with less than 24 hours notice may incur a small fee. We understand that life happens — just reach out as early as possible and we'll do our best to accommodate you.
Yes. Going on vacation or just need to pause for a month? No problem — just let us know at least 48 hours before your scheduled clean and we'll hold your spot. When you're ready to resume, contact us and we'll pick up right where we left off.
We operate Monday through Sunday from 7:00 AM to 7:00 PM. For commercial clients requiring early-morning or after-hours cleaning, contact us to discuss a custom schedule — we're flexible and understand that businesses have unique needs.
The easiest way is to fill out our free quote form on this page — we'll respond within a few hours on business days. You can also call us directly at Call Us: (587) 887-1148 or email info@kasarcleaning.com. We'll ask a few quick questions about your space and get you a custom quote with no pressure.
Residential vs. Commercial Cleaning — What's the Difference?
We clean homes and businesses — here's what sets each apart.
Yes — we handle both. Our residential services include regular house cleaning, deep cleans, and move-in/move-out cleaning. On the commercial side, we offer office cleaning, janitorial services, post-construction cleaning, and more. Each comes with the same standard of thoroughness and professionalism.
Yes. We understand that many businesses prefer cleaning outside of operational hours to minimize disruption. Early morning, evening, and weekend cleans are available for commercial clients. Reach out and we'll find a schedule that works around your team's hours.
Post-construction cleaning is one of our most thorough services. It covers removal of construction dust from all surfaces, cleaning inside cabinets and drawers, wiping down walls and baseboards, cleaning windows and frames, vacuuming and mopping all floors, and removing any remaining debris or stickers. We leave the space move-in or open-for-business ready.
Yes. We work with offices, property managers, and businesses on ongoing janitorial contracts. Regular commercial clients benefit from consistent scheduling, priority booking, and volume pricing. Contact us to discuss your needs and we'll put together a custom proposal.
Where Does Kasar Cleaning Operate?
We serve Calgary and many surrounding communities across the region.
We're based in Calgary and serve the entire city, including all quadrants — NW, NE, SW, and SE. We also service the surrounding communities of Airdrie, Chestermere, Okotoks, Cochrane, High River, Strathmore, and Langdon. Not sure if we cover your area? Give us a call and we'll let you know.
For most of our regularly serviced surrounding communities — including Airdrie, Chestermere, Okotoks, and Cochrane — there is no additional travel fee. For locations further out, a small distance surcharge may apply. We'll always be upfront about this in your quote so there are no surprises.
Possibly — just reach out and ask. We evaluate service requests outside our standard coverage area on a case-by-case basis. If we can accommodate you, we will. Call us at Call Us: (587) 887-1148 or send a message and we'll get back to you quickly.
Still have questions? We're happy to help.
Ready for a Home or Office That's Actually Clean?
Get a free, no-obligation quote today. We'll respond within a few hours and get you scheduled as soon as this week.